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September 28, 2016

New Member Benefit! Access your personalized Quality Management System & Quality Assurance Program

New Member Benefit! AGMA members are now eligible to access a customized Quality Managment System (QMS) and Quality Assurance Program  (QAP) via FCA International. 

Quality assurance evaluates and modifies procedures to make sure they provide the desired results.

Thinking about going for NACC Certification? This QAP is a tremendous leg-up in preparing for your certification!

A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization’s ability to meet customer requirements.)

A quality assurance plan (QAS) includes an organizational structure, details on each employee’s responsibilities, and the qualifications an employee needs to fulfill those responsibilities. It looks at production to verify that the suppliers, and the materials they ship, correspond to the requirements for the product. It specifies adequate product testing, and feeds back test results and customer complaints to solve problems and encourage improvements throughout the organization. Small businesses use quality assurance to increase efficiency and improve customer satisfaction.

In order to have a customized Quality Assurance Program manual and plan prepared, you must provide the information outlined below. 

Member ordering information: Please send to

  • Company Name
  • Address
  • Phone Number as will appear on the documents
  • Logo: Company website with company logo or logo file.
  • Job position titles – enter title if different:
    • President,
    • Vice President/ Senior Manager
    • Project Manager
    • Superintendent
    • Quality Manager
    • Safety Manager
    • Other
  • Identify Scope of Work:
    • Architectural Glass and Metal
    • Industrial Coatings
    • Paint and Wallcovering
    • Drywall Finishing
    • Flooring Covering
  • Notes and special instructions

Once that information is received, your personalized QMS and QAP will be generated and sent to you from FCA International.